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by jjbinx007 828 days ago
We issued temporary passphrases for new users once and thankfully checked them manually before issuing them. Even if you remove swear words it's amazing how random words put together could be interpreted as insults and slurs.
3 comments

Randomly offensive passphrases aren't really a problem. There's only one person who's supposed to know it and if two or more know it then it's just temporary and up to the person who "owns" it to make a new one.

Also, I don't care how sensitive someone is, if the tech that clicked the "Generate" button informs them, "it's just random words strung together :shrug:" how offended can you be? I mean, seriously?

If anything we should be doing our darndest to intentionally make passphrases as offensive as possible so that people are encouraged to change them right away! Generating temporary passphrases for new employees? Feed a picture of them into an AI that's trained to generate insults about their appearance!

>Randomly offensive passphrases aren't really a problem.

They are absolutely a problem from a business perspective.

>how offended can you be? I mean, seriously?

Have you never worked in a customer-facing position? Customers get offended all the time.

I mean, it's not really anyone's place to decide what is or isn't offensive to someone else. But even if a customer isn't actually offended, they may feign offense for purposes like discounts, preferential treatment, rage-baiting for internet points, etc.

All of those scenarios suck for the lowly tier 1 customer service employee who has to deal with it, and sucks for the company.

Much easier for everyone (customer, company, and the poor person who is actually dealing with the customer) to just... not send offensive passphrases.

"Absolute weapon" is a great one. I've heard "Prairie hat" be used as well for someone with an unfortunate hairstyle.
When we started using hexadecimal-encoded identifiers as user watermarks, we had to replace all of the vowels with special characters because people were seeing slurs over their video player.