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by fireattack
834 days ago
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I like to file bugs about any software or service I use, too. Just did a quick check, under my current email I have 101 bugs filed for Chromium and 91 for Firefox (which I no longer use extensively, so they're mostly years old). Since I'm more of a power user than dev (I don't work in software or CS field) my "hit rate" isn't as high as the author, but I'm still proud about it. One unfortunate thing is that browsers are probably one of the only remaining major services/applications (that are not directly developer-oriented) which you can report bugs and actually get some tractions, or even get them fixed. Try to report a bug about MS Word. Or Spotify. Or Google Maps. I've tried all of them and it's safe to say nothing happens no matter how obvious the bug is or how easy it would be fixed. I don't even know if the "feedbacks" I sent ever reached the developers. For example, recently Google Sheets has a bug that if you input data in the formula bar (instead of directly in the cell) and then press Enter, it somehow enters the edit mode of the next cell, instead of just highlights it like if you edit in the cell. This is driving me crazy and I've filed multiple feedbacks about it, but I have no hope to see it getting fixed any time soon. |
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It can't be a coincidence that the three apps you mention are all closed source, while both Firefox and Chromium are (at least nominally) open source.
I'd go further than that and say that it's not just not a coincidence, but that I've had the opposite experience in that the vast majority of user-facing programs I've reported bugs against have gotten better responses than anything I've ever submitted to Firefox. The difference is, of course, that every single program on the computer I'm typing this from right now is libre / open source software.