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by momothereal
846 days ago
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Looks like this is being done under contract/partnership with 18F (GSA): https://18f.gsa.gov/ > The fundamental problem that we’ve observed is that weather.gov reflects its organizational silos (Conway's Law) more than its users’ needs. A lack of overall strategy, feedback/monitoring, and tools have perpetuated this problem. Wow, my org would not have the guts to write that down in a public README! |
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Building trust and relationships is an underrated component of these transformation efforts.