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by xjay
850 days ago
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Alan Kay mentioned this recently at a UCLA talk [1] in February. It's known as the "The Friedman doctrine" after the American economist Milton Friedman. A) Milton Friedman: Shareholder profits > All. "...the social responsibility of business is to increase its profits. This shareholder primacy approach views shareholders as the economic engine of the organization and the only group to which the firm is socially responsible. As such, the goal of the firm is to increase its profits and maximize returns to shareholders." [2] B) Peter Drucker: Customer has primary focus. "A company's primary responsibility is to serve its customers. Profit is not the primary goal, but rather an essential condition for the company's continued existence and sustainability." [3] [1] https://www.youtube.com/watch?v=dZQ7x0-MZcI&t=5205s [2] https://en.wikipedia.org/wiki/Friedman_doctrine [3] https://en.wikipedia.org/wiki/Peter_Drucker |
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