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by clay_the_ripper 863 days ago
Funnny, I am the other side of this coin. I am a founder specializing in product and marketing but I don’t write code.

Having now scaled up from zero customers to 100+ I can tell you the main things I see people get wrong:

-talking too much about what the product can do, rather than the result the person will get.

-focusing on features, which users don’t care about, rather than outcomes which they do.

-forgetting that the people you’re writing copy to are people - write to them normally and not in some weird voice.

-being overly focused on comparison to competitors. I never mention my competitors once, and no one cares.

-copying ideas from very large companies (Apple, Google, Microsoft, series D startups). Those companies can afford to burn millions on ads that might not do much. You can’t. If you copy what the big players do you just look lame and unoriginal.

-not being creative enough. No one likes boring ads. Not even boring people with boring jobs like boring ads. Average American sees 10k ads in a day. Be unique.

-Leading with something other than the main thing that your customer cares about. My company does real estate data, we used to have a headline about real estate data and market analysis. No one cared. Then we changed to taking about what investors care about, which is increasing their investment returns. Suddenly, conversions.

-tell a story about your product and plant it in your customers mind. I always say it’s like inception - they won’t remember exactly the story you told or where they saw it but I gets engrained in your mind. It’s really quite strange.

-not investing enough in marketing. Advertising done well is incredible leverage.

-don’t be afraid to write things that are long. Long headlines, long landing pages. There’s this prevailing advice to make things short, and while I do also do that, I have found that it’s not the length that’s the problem, it’s the content. If something is really good valuable and interesting, people will read things that are super long.

-provide value. The person on the other end of your landing page likely has a job to do and a boss to answer to. Help them solve their problems and they will buy from you.

-the single biggest thing that moves the needle is telling a better story about your product.

-don’t a/b test too much. It’s good to follow data, and do look at and compare performance. But you can’t a/b test your way out of bad positioning. Get it right the first time as much as you can, then iterate.

3 comments

This post is 100% spot on. I'm a programmer who likes to eat, so went into marketing to sell my wares. I've made (lots of) mistakes, and learned what works, and the above post is absolute gold.

I will add that if you're a programmer first, and marketeer second, then you have to be deliberate in finding time for the marketing. It's more fun to put that off and write one-more-thing. Set aside a specific time for marketing, and be disciplined to stick to it.

I'm a backend and data engineer that loves working in both. I have the same issue as OP. I don't really have any passion of a business I'd like to start. I just like using my skills to build and enable. Been hoping to pick up some contract work here and there. Think you may have some use for my skillets or know someone who may?
I really appreciate what you wrote, and especially this:

> -don’t be afraid to write things that are long. Long headlines, long landing pages. There’s this prevailing advice to make things short, and while I do also do that, I have found that it’s not the length that’s the problem, it’s the content. If something is really good valuable and interesting, people will read things that are super long.

I have a tendency to want to write less so that I look "cool" and forget that I as well love to read a lot if I like what the person is saying. I also tend to either forget and/or roll my eyes at the super salesy sites that have soooo much copy and yet often those are the people who are quite good at selling.

In summary, I think I often try to be the cool kid and forget that being warm can develop a deeper, more genuine relationship.

Thank you!