[inferiorhuman]

I'm not offended by you enjoying a feature, but I see that feature as a net negative. An R&D budget is more or less a zero sum situation. Money spent developing temperature sensors is money not spent on something else.

Fridge quality today is lousy enough (and warranties + return policies have all but evaporated) that spending money elsewhere would've been a big win. Even if we're not talking reliability, I had to replace a 20 year old fridge with split shelves only to find that this feature is now only available on more expensive, less efficient, less reliable bottom freezer units. Another modern fridge I've dealt with recently (Whirlpool) was just breathtakingly poorly built. It worked, but imagine if Whirlopool had sunk money into QA instead of gizmos.

Presumably your built-in temp sensors are WiFi or bluetooth. What are the chances that's gonna get updated when the next WiFi standard starts to become more common? Will it support the next version of WPA? What happens when the power goes out?

When I had to diagnose a dying LG fridge, I got some cheapie ($20ish) RF temp probes. They're battery powered, the included receiver can set an alarm, and a cheapie software defined radio kit can decode the signals on Linux. I run rechargeable NiCad batteries in them and have moved them from the LG to a couple fridges since. Hands down a way better (and more robust) experience than anything a fridge manufacturer could dream up.

Door open alarms are comparatively much simpler and a good example of a feature with a much smaller inherent downside.

BTW, I'd also add that folks (not necessarily you) championing flashy features are forgetting just how dead nuts simple fridges used be. To the best of my knowledge my current fridge (Frigidaire / Electrolux) has a mechanical timer for the defrost cycle. The LG uses electronic controls to eek out a bit more efficiency. I know which one I'd rather replace.

[kevin_thibedeau]

It isn't zero sum. They could simply add the gizmos and keep the important bits the same as their refined, reliable 20 year old designs. What they're actually doing is actively spending engineering resources to enshittify what was already perfected to boost profit.

[inferiorhuman]

For better or for worse, no, they could not have kept the working bits the same. The US EPA has progressively tightened restrictions both on what refrigerants can be used and how much electricity can be used. Instead of focusing on making that reliable, they're focusing on making it cheap so they can add gizmos.

Besides, if you've got to replace a fridge every five years now that's a win for the appliance manufacturers. Although, really, who offers anything more than a 1 year warranty anymore? That should tell you how long these things are expected to last.

[darreninthenet]

Depends where you are... EU requires a minimum two year warranty for example

[inferiorhuman]

Yeah there are no such protections stateside. Consumer companies took one look at the pandemic and saw dollar signs. With big appliances you'll get a flat one year warranty pretty much across the board even with European brands like Bosch. Big box stores tightened up their return policies as well. You've now got 48 hours (down from a month or two prior) to return big appliances. Extended warranties with any purchase used to be a mainstay of American credit cards, and that's largely gone.

[darreninthenet]

Is that 48 hours even if it's faulty? It's 30 days under law here to replace or refund (your choice) and within six months the retailer is still responsible for providing a repair or replacement (their choice).

I do wonder if that drives the higher prices we pay here though...?

[inferiorhuman]

I'm (thankfully) not intimately familiar with the details but, yes, 48 hours is all you get for a quick and easy return to the vendor. In California, where I am, there is a so-called "lemon law" for appliances and it places the burden on the manufacturer. I don't think it mandates any particular length for the warranty though it does have provisions requiring buy backs under certain conditions.

When LG bought my fridge back the original warranty had expired a day prior and things were being handled under the terms of the extended warranty my landlady bought.