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by inferiorhuman 864 days ago
Yeah there are no such protections stateside. Consumer companies took one look at the pandemic and saw dollar signs. With big appliances you'll get a flat one year warranty pretty much across the board even with European brands like Bosch. Big box stores tightened up their return policies as well. You've now got 48 hours (down from a month or two prior) to return big appliances. Extended warranties with any purchase used to be a mainstay of American credit cards, and that's largely gone.
1 comments

Is that 48 hours even if it's faulty? It's 30 days under law here to replace or refund (your choice) and within six months the retailer is still responsible for providing a repair or replacement (their choice).

I do wonder if that drives the higher prices we pay here though...?

I'm (thankfully) not intimately familiar with the details but, yes, 48 hours is all you get for a quick and easy return to the vendor. In California, where I am, there is a so-called "lemon law" for appliances and it places the burden on the manufacturer. I don't think it mandates any particular length for the warranty though it does have provisions requiring buy backs under certain conditions.

When LG bought my fridge back the original warranty had expired a day prior and things were being handled under the terms of the extended warranty my landlady bought.