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by jgrahamc
869 days ago
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I have had Miele appliances forever and have been very happy with them. My current fridge, dishwasher and dryer are both almost 20 years old. The fridge has never had anything wrong with it, nor has the dishwasher, the dryer needed a new thermostat which I replaced myself. I opted for the simplest models that Miele make. |
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The repair guy told them that the thing breaking was their own fault since the manual clearly started you need to run one of the other modes every X cycles if you normally do ECO, otherwise all the internal tubes gunk up. They got a rebate on a new one, but they refused to replace it. I'd been done with Miele at that point, but they just bought a new one. How a company known for quality and engineering can't implement a simple logic that the device would automatically use more water/temperature every X runs, or at least show a warning on the display, is beyond me.
Oh, and the new one, according to my parents at least, occasionally just stops in the middle of the washing cycle and they need to restart it. But I wouldn't rule out that this is some sort of user error. Maybe you just shouldn't go with the model that has a dozen buttons and knobs when you're 80. :)