[iforgotpassword]

Want to add a story from my parents here: they also are diehard Miele fans, and when their dishwasher broke a few years ago, they went Miele again. Unfortunately it broke six months in. The Miele repair tech came in, asked what program they usually run, and they replied they just turn it on and press start. That meant they always run the ECO mode that's taking ages because it's running at low temp and little water.

The repair guy told them that the thing breaking was their own fault since the manual clearly started you need to run one of the other modes every X cycles if you normally do ECO, otherwise all the internal tubes gunk up. They got a rebate on a new one, but they refused to replace it. I'd been done with Miele at that point, but they just bought a new one. How a company known for quality and engineering can't implement a simple logic that the device would automatically use more water/temperature every X runs, or at least show a warning on the display, is beyond me.

Oh, and the new one, according to my parents at least, occasionally just stops in the middle of the washing cycle and they need to restart it. But I wouldn't rule out that this is some sort of user error. Maybe you just shouldn't go with the model that has a dozen buttons and knobs when you're 80. :)