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by bormaj 893 days ago
Statistically it might be safe, but the vast majority of people are still going to make decisions based on perceived risk.

As a customer, how else can you send your feedback to Boeing (and the airlines) that this level of perceived risk is unacceptable? It's clear there are issues at the company and Boeing is unlikely to respond unless there are financial consequences.
2 comments
bitwidget 893 days ago
Call me a betting man, but I'd be willing to bet yet even more money that at least 95% of people don't even know what plane they're getting on during their trip. And of that 5% left, only a handful people would rebook their flights at an increased expense of money/time to signal to Boeing that 737 max is unsafe. The handful of people doing it are bordering on virtue signaling.

With that said, however, I really dislike Boeing's recent decisions and the safety issues that have come up. I do agree that Boeing needs to face financial consequences, but I don't believe that customers have any power in this situation. Realistically, airlines and governing authorities would have the most impact and if they don't see issues big enough with Boeing to stop ordering planes, there isn't much else to do.

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bormaj 893 days ago
Yeah, it's 100% a shitty situation for the customer. I personally haven't checked the plane ahead of time for any of my flights, but with all the recent failures/headlines I am much more inclined to do so. Not out of virtue signalling, but out of my own peace of mind.
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qxfys 891 days ago
I am unsure if this applied to all the flights, but most flights I booked showed the airplane model before I paid. I guess this is a good thing for customers, i.e., one can make an informed decision without too much hassle by manually checking the flight history.
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qxfys 892 days ago
Well, for me. I never care about this feedback thing. It is apparent from the situation that Boeing had enough feedback (and scrutinization) from everyone after lion air 610 and ethiopian 302.

The fact that they refuse to fix the problem after Lion 610, such that Ethiopian 302 faced the same fate, is, at least for me, horrendously wrong.

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