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by fo76yo 915 days ago
CVS leadership are influenced by BS assertions of data scientists. Ground truth doesn’t matter to upper management living across the globe from the problem.

Onsite management is handed a recipe to implement, told someone is showing up to install locks in everything to, not because a specific store might need it but to normalize business operations with their paranoia.
1 comments
ldjkfkdsjnv 915 days ago
You think CVS doesnt have granular numbers on shoplifting? What planet are you living on. Whether they report those publicly is another story
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chimeracoder 915 days ago
> You think CVS doesnt have granular numbers on shoplifting?

Take a look at what CVS disclosed in official shareholder reports

> Whether they report those publicly is another story

Well, no, if they have evidence of a massive material increase in organized shoplifting and don't disclose that, it's securities fraud. Conversely, if they make false material claims in direct shareholder reports, that's also fraud.

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manderley 915 days ago
Seems there's no material increase in organized shoplifting, but that doesn't change the claims about regular shoplifting? Seems like you're not actually disputing anything.
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marcus0x62 915 days ago
Seems like they would be motivated…to tell the truth about this.
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chimeracoder 915 days ago
> Seems like they would be motivated…to tell the truth about this.

In shareholder disclosures, yes. Which is, incidentally, where they have never made any of the claims the NRF is making! Those have been limited to PR statements with no legal obligations.

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fo76yo 915 days ago
Doesn’t matter. They want to normalize employee and customer experience. Think I’ll go with the anecdotes of my friends who managed retail locations for big box stores rather than an HN rando with a confrontational rhetorical style, as if projection is correctness

Your experience is a reflection of their desire to normalize rather than customize

Data is only useful to a point. Generate all the stats you want. Millions of other stats attenuate the usefulness of any given stat, except for those of broad application. Getting super granular is programming equivalent of bike shedding and yak shaving.

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marcus0x62 915 days ago
What point are you trying to make? What anecdotes have your totally-legit-retail friends shared that are relevant to this discussion?
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