| This question makes me think that you believe the problem is an efficiency that can be solved rather than an intentional choice. Ive worked at several restaurants as a waiter and food prep staff. The businesses have very thin margins and most costs are fixed except for…labor. When it’s lunch rush, it feels like every atom of your being is pressed to the limit. Then when that’s done your manager has to come around and start assigning random cleaning and other tasks so people aren’t just hanging around. When they schedule, they want to just *barely* handle the busiest time or otherwise it’s an inefficiency in the system. Also to mention, restaurant staff aren’t the most…stable workforce in the world. So even if they do schedule to have some buffer, people will quit and call in sick on a dime. I know what op is talking about when they say they do the work of 2-3 people and I believe them. The system is designed to squeeze that extra bit out of everyone. If there was a magic mystery inefficiency they found, that would translate to decreasing staffing per shift, not increased breathing room for the individual workers. (IMHO) |
That specific problem can be solved.
And it would not enable any more decrease in staffing, because they're already not making the ice cream.
The question was not about trying to fix the general situation of being understaffed.