Hetzner in particular is a disaster waiting to happen, but yes I agree with the sentiment. OVH doesn't arbitrarily shut off your servers or close your account without warning.
We’ve been on both Hetzner and OVH for years and have never had this happen.
The move does cost money, once. Then the savings over years add up to a lot. We made this change more than 10 years ago and it was one of the best decisions we ever made.
I am sorry what? I have been with Hetzner over 10 years hosting multiple servers without issue. There has to my knowledge never been a shutdown without notice on bare metal servers and it does not happen often. Like once every 2 years.
Hetzner suspended the account of a non-profit org I voluntarily supported, without explaining the reason or giving us possibility to take our data out. The issue was resolved only after bringing it to the public space. Even there they tried to pretend we are not actually their customers first
I've been using Hetzner for years and what happens every 3-4 years is that a disk dies. So I inform them, they usually replace it within an hour and I rebuild the array, that's all.
Recently I've been moving most projects to Hetzner Cloud, it's a pleasure to work with and pleasantly inexpensive. It's a pity they didn't start it 10 years earlier.
Using both Hetzner and OVH for years and not a single problem be it technical or administrative. Does not men it never happens but this is just my experience
> Hetzner in particular is a disaster waiting to happen
Why would you spread FUD? They have several datacenters in different locations, and even if they were as incompetent as OVH (they are not)[0], the destruction of one datacenter doesn't mean you will lose data stored in the remaining ones.
[0] I bet OVH is also way smarter than they were before the fire.
With Hetzner presumably they mean them randomly closing accounts as sibling comments mention, or marking your account as suspicious and requiring you to send them a scan of your passport, and even then there are some comments[1] saying that they were still denied.
I don't believe in "randomly closing accounts". As for sending a scan of my passport/ID I did this when I opened the account with them which was back in 2010 or so.
During that time, one of my servers was hacked once (I was stupid enough to start digging Monero on the same system I had some other services installed) and another time one of my users had a weak password and his account was sending spam. In both cases they notified me and gave me the time to fix the problem. I also appreciate human contact and quick replies.