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by 2OEH8eoCRo0
952 days ago
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Defaults matter. Google's internal communication indicates that they know this. Microsoft testified that defaults matter and that unless they (or anyone else) could put up more money than Google then they had no shot. You could innovate and make a better product and it doesn't matter because you can't outbid Google. |
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For everyone with Windows, you start off with Edge/IE and then Bing as a default search engine. Yet, most switch to Chrome + Google almost instantly. People care about their browsing experience more than we give them credit for. Remember in 2009-10 when Chrome was new, it managed to win market share cos of superior product when it was not the default on Windows/Linux/MacOSX. On mobile too, the behavior is likely going to be there to a certain degree. While Google pays Apple a massive fee, there was an admission earlier in the trial that both Mozilla and Apple would still go ahead w Google (even without the deals) because of superior UX. Not sure if both said it, but one of them certainly did.
[1] https://danariely.com/the-power-of-defaults-in-how-we-eat/