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by ankit219
945 days ago
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It's a widespread assumption that defaults matter. But to what degree? I came across it first when I saw Dan Ariely's talk and his work on defaults (may not be the proponent)[1] but my takeaway is that it matters when you don't care about the as much. For everyone with Windows, you start off with Edge/IE and then Bing as a default search engine. Yet, most switch to Chrome + Google almost instantly. People care about their browsing experience more than we give them credit for. Remember in 2009-10 when Chrome was new, it managed to win market share cos of superior product when it was not the default on Windows/Linux/MacOSX.
On mobile too, the behavior is likely going to be there to a certain degree. While Google pays Apple a massive fee, there was an admission earlier in the trial that both Mozilla and Apple would still go ahead w Google (even without the deals) because of superior UX. Not sure if both said it, but one of them certainly did. [1] https://danariely.com/the-power-of-defaults-in-how-we-eat/ |
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