[ra7]

This is completely incorrect. Remote operators cannot “take over controls” at all and hence cannot help in any “emergency” i.e. safety critical situation (e.g. preventing a crash). All they can do is assist the vehicle with things drawing a path to get around a parked vehicle, instructing it to do a multi-point turn when it’s stuck and so on.

What the article says is that Cruise vehicles need some sort of assistance every 2.5 to 5 miles (I highly doubt this number is accurate). Not that they’re getting into emergency situations that frequently.

[haltist]

Do you work at Cruise?

[ra7]

No.

[haltist]

Then you wouldn't know if I was completely incorrect or not.

[ra7]

I do because I know self driving companies have talked about how remote operations work. It doesn’t involve taking control of the vehicle.

Here’s a Waymo engineer explaining how they can’t joystick a car: https://www.reddit.com/r/SelfDrivingCars/s/2ujFLZoLbo

And here is Zoox’s video about their teleoperations: https://youtu.be/NKQHuutVx78?si=4PDnG0gQm6lEnp9v

No reason to believe Cruise is doing any different. If you have evidence of the contrary, please share it.

[haltist]

So you are 100% certain that remote operators can not take over the car?

[ra7]

Based on what I know, yes. Why would they want to do it with the latencies involved? It’s not a reliable solution, so it’s not used in any safety critical path.