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by NicoJuicy 960 days ago
Those customers were impacted until the DC was back up ( 1-2 hours?) On the config plane.

The data plane ( which I mentioned) had no issues.

It's literally in the title what was affected: "Post Mortem on Cloudflare Control Plane and Analytics Outage"

Eg. The status page mentioned the healthchecks not working, while everything was fine with it. There were just no analytics at that time to confirm that.

Source: I watched it all happen in the cloudflare discord channel.

If you know anyone that is claiming to be affected on the data plane for the services you mentioned, that would be an interesting one.

Note: I remember emails were also more affected though.

1 comments

> Those customers were impacted until the DC was back up ( 1-2 hours?) On the config plane.

Which was still like ~12+ hours, if we check the status page.

>Eg. The status page mentioned the healthchecks not working, while everything was fine with it. There were just no analytics at that time to confirm that.

What good is a status page that's lying to you? Especially since CF manually updates it, anyway?

>Source: I watched it all happen in the cloudflare discord channel.

Wow, as a business customer I definitely like watching some Discord channel for status updates.

?

This wasn't about status updates going to discord only.

There is literally a discussion section on the discord, named: #general-discussions

Not everything was clear in the discord too ( eg. The healthchecks were discussed there), that's not something you want to copy-paste in the status updates...

Priority for cloudflare seemed to get everything back up. And what they thought was down, was always mentioned in the status updates.

Oh, I just looked it up and I thought you mean that CF engineers were giving real time updates there. That's not the case.

However, I still fail to see your argument regarding Zero Trust and not being impacted. The status page literally mentioned that the service was recovered on Nov 3, so I don't understand what you mean by:

>The data plane ( which I mentioned) had no issues.

There's literally a section with "Data plane impact" on all over the status page, and ZT is definitely in the earlier ones. And this is given the fact that status updates on Nov 2 were very sparse until power was restored.

We don't use zero trust atm. So, I can't know for sure.

What I mentioned, was what I've seen passing by in the channel at the time.

I also saw no incoming help requests for zero trust tbh ( did some community help)