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by yowai 960 days ago
> Those customers were impacted until the DC was back up ( 1-2 hours?) On the config plane.

Which was still like ~12+ hours, if we check the status page.

>Eg. The status page mentioned the healthchecks not working, while everything was fine with it. There were just no analytics at that time to confirm that.

What good is a status page that's lying to you? Especially since CF manually updates it, anyway?

>Source: I watched it all happen in the cloudflare discord channel.

Wow, as a business customer I definitely like watching some Discord channel for status updates.

1 comments

?

This wasn't about status updates going to discord only.

There is literally a discussion section on the discord, named: #general-discussions

Not everything was clear in the discord too ( eg. The healthchecks were discussed there), that's not something you want to copy-paste in the status updates...

Priority for cloudflare seemed to get everything back up. And what they thought was down, was always mentioned in the status updates.

Oh, I just looked it up and I thought you mean that CF engineers were giving real time updates there. That's not the case.

However, I still fail to see your argument regarding Zero Trust and not being impacted. The status page literally mentioned that the service was recovered on Nov 3, so I don't understand what you mean by:

>The data plane ( which I mentioned) had no issues.

There's literally a section with "Data plane impact" on all over the status page, and ZT is definitely in the earlier ones. And this is given the fact that status updates on Nov 2 were very sparse until power was restored.

We don't use zero trust atm. So, I can't know for sure.

What I mentioned, was what I've seen passing by in the channel at the time.

I also saw no incoming help requests for zero trust tbh ( did some community help)