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by least 971 days ago
> I suggest that these people express their criticism by not using the software in question.

Do you also suggest that when an application is ad-ridden or potentially malware-ridden to also just not use the app? Naturally that's an option, but the review is to warn other users of their experience.

I don't think death threats or calling people slurs is appropriate, but the review being complained about it is pretty mundane.

1 comments

> Do you also suggest that when an application is ad-ridden or potentially malware-ridden to also just not use the app? Naturally that's an option, but the review is to warn other users of their experience.

Is a restaurant owner pissed off about a one star review by somebody who didn't like the decor in the bathroom implicitly suggesting that people who receive food poisoning at a restaurant have no right to communicate that experience to other potential customers? Is a homeowner who puts out ant traps in her kitchen tacitly endorsing genocide?

I think there is such a vast gulf between displaying a mildly annoying message asking for donations and tricking someone into installing malware on their computer that anybody with a moderately intact sense of proportionality should have no trouble seeing it. So, no, I don't suggest that.

I think there's even greater utility in telling people about minor things that might annoy them, because those minor things aren't going to get a developer's application pulled from the app store, but have a meaningful impact on the user's experience.

That is, in fact, exactly what reviews are for.

> I think there's even greater utility in [...]

You really think it's more important for me to air my grievances about a free software's occasional donation nag messages than to tell other potential users it's a front for malware? That's honestly really strange, and I categorically disagree.

It's greater utility in the sense that there's other mechanisms in place to report malware that are more effective at getting that changed than just the review section.

Reviews are much more useful for applications that stick around on the app store, or chrome web store, or whatever else, because well, they're still there.

I disagree. In my experience, user/customer reviews have been vastly more useful to me for learning about serious safety or quality issues with a product or service than they have been for any purpose (unspecified because I really can't think of any) predicated on learning about specific users' weird gripes. I can practically smell the unreasonableness dripping off that review somebody linked above, and I would ignore it if I spotted it in a list of reviews—but unfortunately I can't ignore it out of the aggregate rating.

Anyway, this isn't going anywhere productive, so I'm out.