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by nbar 978 days ago
Dropbox was amazing. The ability to share a url to any HTML file basically made the service a micro blog host.

Of course they then added “productivity” tools and removed the actually productive features like sharing HTML.

I’ve moved to Google too but still prefer the Dropbox GUI.

*ten year user of Dropbox

2 comments

Their product teams really dont know what they are doing. I dont think ive seen company that was trying to do so many thing over the years just failing with everything.

I dont even mean Dropbox Paper - thats actualy useful (acquired company).

* Paper documents after years of trying are still separate service and wont show up in you dropbox. Only new accounts have this.

* At some point they started to be universal API/backend for third party apps. Something they years later started to kill off.

* Vault their e2e part of dropbox got suddenly killed (was probably gimmick anyway but you were 100% that these files wont get accidentaly shared).

* They have half baked password manager that probably nobody uses because they might kill it on a whim.

* Bloated but somewhat ok screencapture tool that creates normal videos which is limited by recording 120 minutes at time. So you are already paying them but get this lol limit. You either have to delete old videos or pay more. Actually you can move the video to your dropbox but dropbox still counts it in their limit because the file has some metadata (which you can probably delete).

* The last nail is they started to play ball with Apple moving their client to some Apple API loosing bunch of features (including stuff like not being able to sync/backup projects from Final Cut) https://help.dropbox.com/installs/macos-support-for-expected...

If their product/management knew anything about their product they would make the invisible features and be the “pro” solution. Instead they compete with google drive on bloatedness.

In addition to the other excellent comment here:

I think it's largely that they discovered the real money is in B2B. And once you go down that route, all you care about is checking feature-boxes, not whether anyone actually uses it willingly.

Pretty much every company that does that starts hemorrhaging users at some point. And there's not really any going back either, because they definitely won't shut down features to improve the core.