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by AndroTux 978 days ago
Exactly. And I HATE it! Instead of just being able to use a search engine to find a related issue, I now have to look up the project I'm having a problem with, find their Discord, join it, accept the rules, assign roles, click through their onboarding, and then finally I'll be able to use the builtin search that probably doesn't return an answer anyways so I have to ask the question in an ever moving chat room and hope someone bothers to help me before my question drifts off into oblivion.

For real, though, who though this is a good idea to do project documentation and issue tracking? It's stupid.
1 comments
inanutshellus 978 days ago
Project owners/maintainers like it because community members answer peoples' questions in Discord. In a Github bug report everyone expects the answer to come from the owner/maintiner, even if the answer is "Ugh, i answer this so often, just read the docs".

It's clear there's room for innovation in this space... something that democratizes Q&A but also where the answers aren't lost to oblivion come tomorrow.

I expect a tailored per-project chatgpt would help here. Let it read your discord, let github (or myproject.com) users search its knowledgebase directly: voila. curated user-generated answers to project-specific questions.

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AndroTux 978 days ago
Yeah, I can understand that it's quite okay from a maintainer point of view. But still, you have to moderate the Discord server, which in itself can be quite the hassle.

Imo we shouldn't have moved away from forums. Forums offer searchability, threads and allow community members to answer questions. Not sure why we collectively decided that forums are no longer cool.

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