[gbil]

These are most probably not google employees just people who like to "help" and get such titles for their posts resulting in a skewed persception of support without the company paying them which is a "win-win" situation (???)

the issue in the specific thread is the lack of common sense, so I buy a device and I can't travel with it ? a mobile phone that is not a gun. These are answers that could be attributed easily to a low-mid level chatbot

[bubblethink]

>which is a "win-win" situation

All these company support websites are so bad that people have been trained to ignore them in google search results, and hence they go directly to stackoverflow or reddit where real humans interact. Not seeing how anyone wins in this model. MS also has this issue. If you ever google for windows problems, the stuff on any microsoft.com domain will be utter garbage with clueless people talking over and over about things like clearing the cache or rebooting the machine with a paragraph long boilerplate that will ask for upvotes.

[gbil]

I put it in quotation marks exactly because it is really the opposite of a win-win situation. It provides the sense of official support while in the majority of more complicated issues it just increases entropy and frustration

[iforgotpassword]

Yes this. Like a blast from the past, the 2000s with arrogant mods on vbulletins and phpbbs who were proud of their titles and Postcount. Say what you want about Reddit, but their implementation of karma improved that situation by so much.

"It's impossible to say what the issue here is" like wtf