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by wizerdrobe 1003 days ago
I feel for your ex, I have three (3) in office visits covered by my insurance that are overdue as of August. I’ve had to go back and forth on the phone in a Kafka-hell to get my insurance to cover a covered visit because of some opaque clerical error (and I write medical insurance review software and I’m still confused as to who is to blame…). Insurance issued a payment last month finally, but the doctor has yet to recognize it so I still get reminders on being “late” for a bill I don’t ultimately owe.

I cannot imagine how infuriated I would be if I were being punished on my credit for someone else’s clerical error.

1 comments

"I’ve had to go back and forth on the phone in a Kafka-hell to get my insurance to cover a covered visit because of some opaque clerical error"

the same happened to my ex. Something had gone wrong between hospital and insurance and both refused to fix it. Which left her in between trying to figure this out while trying to recover. It's really infuriating that they can treat people that way. Once you experience this together with billing for things that never happened and insurance refusing things they have to cover, you can only conclude that insurances and hospitals are basically fraudsters that for some reason are allowed to get away with it.