[rqtwteye]

"I’ve had to go back and forth on the phone in a Kafka-hell to get my insurance to cover a covered visit because of some opaque clerical error"

the same happened to my ex. Something had gone wrong between hospital and insurance and both refused to fix it. Which left her in between trying to figure this out while trying to recover. It's really infuriating that they can treat people that way. Once you experience this together with billing for things that never happened and insurance refusing things they have to cover, you can only conclude that insurances and hospitals are basically fraudsters that for some reason are allowed to get away with it.