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by mschuster91 996 days ago
> And while you're doing that, smaller competitors slowly creep up, eating up the bottom of you market, until you're stuck in a niche.

So what, milking mega enterprise for ossified products is a decently profitable niche. IBM, SAP, that huge American company powering a lot of hospital IT, Cisco itself...
2 comments
hermanradtke 996 days ago
> that huge American company powering a lot of hospital IT

Epic

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vdqtp3 995 days ago
Cerner? BD? McKesson? AllScripts?

There's a few contenders for sure.

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manvillej 995 days ago
Epic, ServiceNow, Workday,

Basically every ERP technology every invented.

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mschuster91 995 days ago
ServiceNow actually is quite decent... if you have a good management team, that is. I know a well run implementation and one that's a horrid clusterfuck no one wants to use (and because of that, they're implementing some AI chatbot, which I'm sure will piss people off even more).
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Atotalnoob 994 days ago
Snow has had a "chatbot" for a while.

It was super expensive and what I dubbed a "choice bot"

Where you are basically navigating a decision tree and the text box is extraneous

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