[dijit]

This is so divorced from my experience. The only Jira setups I have been with that worked were ones where we were actively diminishing its use in the company.

Small companies where only a small(er) unit of people use Jira (cloud) is fine, large teams, large workflows, selfhosted or cloud: doesn’t matter. It was always terrible.

We actively discriminate against Jira in our company at the moment, and for us it works pretty good. But that is because it is not essential and we do not lean into it.

[oneplane]

We don't have any instances with more than 500 users so perhaps that's the key difference here. We also don't have any PMs or 'admins' that do heavy handed top-down "you must use it this way" configuration.

We do have all product owners meet up at least once each month and the project collaboration methods are often on the agenda to make sure we don't end up with too many different workflows that are essentially duplicates of each other. Besides the workflows (mostly oriented around kanban boards and backlogs) we just make sure that collaboration across teams use compatible workflows and epics so you don't have to copy-paste information and instead just share stuff.

Each individual team is no larger than 8 people, most are smaller.