| "Fall back on blaming the process when failure comes around and avoid ever pointing fingers or owning it." Some organisations can do this, but I've see plenty that might outwardly try to avoid pointing fingers, but you can tell that despite warnings given, they do blame. I told several leaders that one of their systems was literally on the brink and we were fighting fires on it every other day, and the processes in place were horribly broken. 12 months later shit hit the fan, my feedback was that I wasn't proactive enough, and they basically threw me and my team under the bus. This despite budget under cutting, limits in hiring, enormous optimisation, education of other teams, research. Just getting 'No' or no real outcomes all the time on any escalation. The leaders did this serially across the business, and lacked ownership on this aspect to even give people the resources and autonomy to do anything about it, yet would come looking when it came time, to throw other teams under the bus like this |