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by op00to 1063 days ago
My company uses chats as information stores. Not saying it’s the best idea, but you are an outlier with your preference.
3 comments

Do employee’s store stuff in the “recycle bin”/“trash”? And get upset when IT empties it when the disc is full?

Yes this is a real thing.

Some days when I am mad at the world I would want to work the help desk at a place like this and just destroy people.
More like your company is in the minority; most orgs recognize the problem with that idea…
While this would be arguing an anecdote with an anecdote, I completely disagree "most orgs" have executed information management well.

A number of places use email as their effective information store. Good luck finding content once everyone in the relevant chains have departed.

I also agree most orgs don’t execute information management well. Knowing chat isn’t a good place for that doesn’t mean they know anything else!
It’s just a bit to save a history then to your favourite search