[erulabs]

FWIW, our aws enterprise support reps are available 24/7 and usually respond within a few minutes.

But again, you get what you pay for.

[eropple]

I was working for a pretty big early AWS customer--one that had realized that for the low low price of all your money you could make DynamoDB scale to some truly massive numbers--and one time when we were having trouble around noon Eastern, a colleague called up our TAM. As he told it, the TAM sounded half-asleep, so my colleague asked if everything was alright.

"I'm in Hawaii on my honeymoon and my backup missed your call, so it escalated."

I probably wouldn't have answered the phone. Granted, that's why I don't do that job. But I have always had a real appreciation for the good TAMs ever since.

[silisili]

Weird, I just begrudgingly went from Postgres to Dynamo because it was so much cheaper. We're not huge scale though, so I'm wondering where the costs start to diverge the other way.

[kadoban]

With Dynamo it seems to depend a lot exactly what you're doing. If you're careful about your queries, it's pretty cheap.

[eropple]

This was, 2012 and we were hitting read and write limits regionally.

It was not a wise plan. It did, however, run. Technically.

[justinclift]

Wonder if that marriage lasted though? ;)