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by eropple
1064 days ago
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I was working for a pretty big early AWS customer--one that had realized that for the low low price of all your money you could make DynamoDB scale to some truly massive numbers--and one time when we were having trouble around noon Eastern, a colleague called up our TAM. As he told it, the TAM sounded half-asleep, so my colleague asked if everything was alright. "I'm in Hawaii on my honeymoon and my backup missed your call, so it escalated." I probably wouldn't have answered the phone. Granted, that's why I don't do that job. But I have always had a real appreciation for the good TAMs ever since. |
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