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by mrtksn 1075 days ago
Everything measured and optimised for shallow goals goes into the gutter. As the analytics overtook decision making, the quality of everything declined sharply.

IMHO, it's happening because we the humans optimize for proxy metrics which once were good as a proxy to the real thing but with the computer age they turned into shallow goals that end up destroying the real thing as the optimisation became too robust. Removing the human element from the machinery creates a fatigue on the remaining parts and the consumers. All jobs have become horrible, even if the productivity increases the optimisations end up destroying the workforce and this started eating into the society because no one is happy with their job and life. Seamen no longer can see the world through their sailing career because the stays at the ports are too short, a person can't have a simple job and a simple life because the simple job is optimised into exhaustion.

2 comments

"As the analytics overtook decision making, the quality of everything declined sharply."

Pretty much. I'm sure Hollywood execs have always wanted to make as much money as they could, but they also (formerly) didn't want to be known as guys who only made terrible movies. Prestige, vanity, relationships, reputation...unanalyzable human factors are really important for the production of human-centric products like art and entertainment.

Couldn't Have Said It Better. It expands to everything, every job has perks and qualities that cannot be measured qualitatively and optimisations eat into it. As people spend most of their lives working, this degradation destroys people's life satisfaction too.
Goodhart's law and the McNamara fallacy.
Or if you want to get philosophical about it, reification. Which is something the Frankfurt School (despised by some as "Cultural Marxists") discussed with great depth and subtlety