|
|
|
|
|
by jerojero
1073 days ago
|
|
I wonder how representative you are of the average consumer though? I imagine their pricing structure works well to upsell people on average, which is why they have maintained it for long. Also, why would someone like you even go to the store; I had no issues whatsoever buying a macbook from their website. No reps, no nothing, I set my specs and clicked buy and a few days later had my product. I think most people with your profile probably buy online, and most people with the profile that fits store-goers are successfully upsold by the reps. It is often that I see people on hackernews post as if the world was designed for them. When, in reality, they are most definitely the odd-man out. |
|
Errrr, because I'm out shopping? And the store is located in a shopping centre amongst other stores where I'm buying things. I fully realise I can buy online, but I can buy vinyl records, sofas, groceries and shoes online, yet I'm often in the mood to walk in somewhere where they have those things available for sale and buy one. It can actually be quicker and easier.