"In a major shift, Walgreens, which said it saw a spike in shrink during the pandemic and cited organized retail crime in its decision to close five San Francisco stores in 2021, is backtracking.
“Maybe we cried too much last year” about shrink numbers, Walgreens finance chief James Kehoe said on an earnings call earlier this month.
During its latest quarter, the company’s shrink rate fell to around 2.5% from 3.5% of total sales last year."
I don't see a clear picture of increasing shoplifting. I do see a clear incentive for stores to claim there is an increase in shoplifting though.
I don't think they were crying too much, it felt like >50% of the time I was at Walgreens on Mission St in SF that I witnessed someone very blatantly shoplifting. And pretty often, I'd see a spread of someone selling standard drugstore wares on the sidewalk outside. I'd have been beyond frustrated if I managed that store.
"In a major shift, Walgreens, which said it saw a spike in shrink during the pandemic and cited organized retail crime in its decision to close five San Francisco stores in 2021, is backtracking.
“Maybe we cried too much last year” about shrink numbers, Walgreens finance chief James Kehoe said on an earnings call earlier this month.
During its latest quarter, the company’s shrink rate fell to around 2.5% from 3.5% of total sales last year."
I don't see a clear picture of increasing shoplifting. I do see a clear incentive for stores to claim there is an increase in shoplifting though.