Hacker News new | ask | show | jobs
by qbasic_forever 1085 days ago
And other data points say the opposite: https://www.cnn.com/2023/01/18/business/retail-shoplifting-s...

"In a major shift, Walgreens, which said it saw a spike in shrink during the pandemic and cited organized retail crime in its decision to close five San Francisco stores in 2021, is backtracking.

“Maybe we cried too much last year” about shrink numbers, Walgreens finance chief James Kehoe said on an earnings call earlier this month.

During its latest quarter, the company’s shrink rate fell to around 2.5% from 3.5% of total sales last year."

I don't see a clear picture of increasing shoplifting. I do see a clear incentive for stores to claim there is an increase in shoplifting though.

2 comments

I don't think they were crying too much, it felt like >50% of the time I was at Walgreens on Mission St in SF that I witnessed someone very blatantly shoplifting. And pretty often, I'd see a spread of someone selling standard drugstore wares on the sidewalk outside. I'd have been beyond frustrated if I managed that store.
I also wonder if the stores reduced staffing.

All stores have had less staff ever since self checkout was invented, and seems to have gotten even worse lately.

Let's have a big store and no staff, treat the staff you do have like shit, and then complain about shoplifting.

Exactly what I've seen too. It's wild seeing one employee trying to watch a dozen self checkout kiosks during an after work rush of grocery shopping.