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by zaguios
1137 days ago
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I disagree about the point regarding "turn off auto-renew". This actually makes way more sense to me than "cancel". When I read "cancel" I am always worried that I may lose my current access that I paid for. When I know I am simply disabling auto renew I know that I will still have the remaining access that I paid for. These companies do a lot of dark patterns, but you stressing things such as this and others really discredits your otherwise valid argument. |
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That would be illegal. They must either give you the service you paid for or refund your money on a prorated basis. I have seen free trials where cancelling early ends the trial but no money had changed hands so it's acceptable.