I'm mad I got one of the 'reconditioned' first-gen units as part of the recall on the DS1. I don't feel comfortable using a 'used' CPAP, even if it was "reconditioned". I'd love to know their logic as to why some people got brand new DS2s and others got used DS1s back.
I'm still waiting regardless -- I have a Dreamstation Go that's perpetually stuck because they haven't come up with any remediation efforts. The best part about the Dreamstation Go users is that we're getting 'general' recall emails that imply we need to provide further info but then smack in the middle of it just tell Dreamstation Go users to just continue waiting because we're still screwed over.
At this point I just want the $1300 or so I've spent on this damn thing back in cash so I can go buy a Transcend Micro and move on.
I put both of these recalls in the day they went live in June 2021.
For example, the old one had the hose attach at a top pivoting point, the new one is a fixed side point. Therefore, it is far easier to move the machine at night via tossing/turning (and maybe pull it off the table/damage it).
The old one pushed the water holder out for quick DAILY replacements/cleaning. The whole mechanism was very overbuilt, and it didn't feel like it was going to fail in the machine's lifetime. The new water tank is bulkier to remove, and everything feels cheap (particularly the top-latch) and like it will fail soon.
The screen is on top, which you cannot see while laying in bed. The touch screen is unresponsive and small (it is going to be rough for older people with arthritis and rough finger skim).
As to travel/camping mobility: The 2 is superior if you want to take the humidifier tank (smaller overall), but with the old one if you left the humidifier at home it was tiny.
PS - Both the old and new are annoying with light pollution at night.
I'm still waiting regardless -- I have a Dreamstation Go that's perpetually stuck because they haven't come up with any remediation efforts. The best part about the Dreamstation Go users is that we're getting 'general' recall emails that imply we need to provide further info but then smack in the middle of it just tell Dreamstation Go users to just continue waiting because we're still screwed over.
At this point I just want the $1300 or so I've spent on this damn thing back in cash so I can go buy a Transcend Micro and move on.
I put both of these recalls in the day they went live in June 2021.