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by kotaKat
1147 days ago
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I'm mad I got one of the 'reconditioned' first-gen units as part of the recall on the DS1. I don't feel comfortable using a 'used' CPAP, even if it was "reconditioned". I'd love to know their logic as to why some people got brand new DS2s and others got used DS1s back. I'm still waiting regardless -- I have a Dreamstation Go that's perpetually stuck because they haven't come up with any remediation efforts. The best part about the Dreamstation Go users is that we're getting 'general' recall emails that imply we need to provide further info but then smack in the middle of it just tell Dreamstation Go users to just continue waiting because we're still screwed over. At this point I just want the $1300 or so I've spent on this damn thing back in cash so I can go buy a Transcend Micro and move on. I put both of these recalls in the day they went live in June 2021. |
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