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by greatgib 1181 days ago
HP products are now such crappy/broken products, it is incredible.

Their printers are probably the worst. All the ones I had to touch had problems: scan pages bent, adf adding a blue line on scanned documents, configuration messed up in windows because owning 2 times the same model or one of them being setup both by cable and wifi, huge software bloat on PC or android, thing that should connect but is not detected despite installing all their crappy software and resetting the stuff 10 times, printer refusing to start and scan because a cardridge is missing

That makes me totally crazy and I hate them.

I'm quite sure that they would have died a long time ago and not have this market share if they weren't so aggressive on prices. They are playing on the fact that they make you buy a lot of them. I think that some people should start to sue them.

2 comments

The took over support for the Samsung printer I have, and guess what: that support is also practically non-existent. The software they offer is out of date, incomplete, whatever. There are messages on the forum from hp staff that it's easy: install something else, then pick model M2020. Well, not only could I never ever have guessed that from their documentation, it also doesn't work. HP is a total embarrassment.
>I'm quite sure that they would have died a long time ago and not have this market share

They are riding on their legendary reputation during the 20th century.

Once upon a time, Hewlett-Packard was the industry leader in precision electronics and their printers in particular were built to withstand World War 3.