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by austin-cheney 1194 days ago
I see this account was created only to post this complaint about an account closure.

Stripe employees have commented on HN about this behavior as it occurs frequently. That behavior being an account with no history whining about how some big evil bank attacked them, a poor powerless innocent victim, for absolutely no reason. Almost always the account is closed due to fraud only after several rounds of correspondence and whining about it on HN is some last ditch effort to garner sympathy or shame the financial institution while the financial institution is legally prevented from public comment.

3 comments

It does seem like it always comes down to crypto or other shenanigans banks want nothing to do with.

Would love to know all of the unbiased information whenever this type of post happens.

@op the obvious question - what were you doing with the account?

The transactions in the account are rental payments from a tenant and bills paid related to the rental. The account has had the same types of transactions for 4-5 years. It is a shared account with someone else (because I only own part of the rental), so it's possible I am being caught up in something related to them. They are closing that shared account and my personal accounts. They started closing the other persons accounts first (that is why I feel it may be related to them).
> @op the obvious question - what were you doing with the account?

Geez... Let's let the guy have some privacy. Whatever happened to presuming innocence?

If OP is in the wrong, no advice we give is going to get them out of it, but if they're in the right, we might be able to help them. Trying to find fault in OP seems pointless.

Mate he's welcome to not respond. No privacy has been violated unless OP decides to respond.

Presuming innocence is for the court and legal systems. I am neither.

I am not forcing him to answer and I will of course respect the decision if he doesn't want to.

I'm saying it's an inappropriate question. Their privacy wouldn't be violated even if they did respond, but it's just an uncourteous thing to ask.
I disagree. Let's leave it there I guess.
What do you do with your accounts?
Appreciate the sentiment. I held off on saying the transactions for this exact reason. People are already speculating on the cause without the transactions. I was more interested in things to do next instead of wild speculation on the reasons for it happening (which will not help me).
> Whatever happened to presuming innocence?

private individuals can presume whatever they want to presume.

it is only the state that has to presume your innocence.

I'm not saying private individuals have an obligation to presume innocence. I'm saying it's the courteous thing to do. It makes sense to apply the same principle. Better to assume a guilty man innocent, than an innocent man guilty. It's not like there's any risk in any of us doing that in this case.
> Better to assume a guilty man innocent

that's how you get exploited by sociopaths in your personal life.

>>while the financial institution is legally prevented from public comment.

I am tired of banks and other companies hiding behind this excuse. The banks lobbied for that, they want that gag order. They want to be able to hide behind that regulation so they do not ever have to provide actual answers to why they banned someone or closed an account

I get the impression banks want the opposite. My former employer was a bank and their most valued asset is their reputation.
Yes,I created a new account so I couldn't be tied to my main account. I was worried about Chase or other banks retaliation. I was hoping that someone on here had a similar situation and figured out a way to resolve it besides just leaving Chase.