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by neom 1201 days ago
HSBC just restructured, I've been an HSBC US customer for 10 years including business banking, they're not going anywhere, just only serving high net worth and business now. I agree it would have been nice if they bought SVB, they'v been great for me with my startups, they're really good at business banking.
2 comments

I've also been an HSBC US customer for like 6-7 years, and quite happy with them. They decided to keep me too haha.
HAH! I remember calling my account manager asking if I was being kicked to Citizens lol... felt nice when they told me I could stay!! :)
I want to build a business someday, and have always been interested on what to watch for when looking for a business bank as a founder.

Do you mind sharing why do you think HSBC is a good business bank and what are the typical qualities a business needs to have to be great for founders?

For me: Strong account manager who takes the time to understand the business, doesn't send you forms to fill in that don't have basic info already filled in for you, mostly don't bother you, when there are issues does most of the work to resolve them and only rely on you to do the last leg, don't offer products or services unless they're relevant, uses online tools like docusign or their internal equivalent, has good online banking, mostly doesn't bother you.