[neom]

For me: Strong account manager who takes the time to understand the business, doesn't send you forms to fill in that don't have basic info already filled in for you, mostly don't bother you, when there are issues does most of the work to resolve them and only rely on you to do the last leg, don't offer products or services unless they're relevant, uses online tools like docusign or their internal equivalent, has good online banking, mostly doesn't bother you.