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by patrakov 1226 days ago
But what's wrong with Teams? It works well enough for me in Firefox on Linux. But OK, I only joined customer-initiated meetings, and was never presenting, only watching and talking, so maybe never used some important but non-working feature.
10 comments

-It regularly sends me notifications that there’s new messages in threads I’m in. The new messages are from me

-The phone dial in option doesn’t exist when you call someone through teams. Only on scheduled meetings. My laptop has audio issues so I have to awkwardly decline calls and send a meeting invite to whoever was trying to reach me.

-Sharing a file in the chat for a meeting puts it into some incomprehensible internal sharepoint structure that is tied to that specific meeting instance and is difficult to ever find again.

-Switching from speaker to Bluetooth headphones on my phone regularly crashes or freezes the app.

-Worst search feature I’ve ever seen for a messaging app. If I manage to find the right keyword it will take me directly to the message, but not show the rest of the thread the message was in. I have to use the date and scroll back up until I hit in in the regular view.

> -Sharing a file in the chat for a meeting puts it into some incomprehensible internal sharepoint structure that is tied to that specific meeting instance and is difficult to ever find again.

And prevents you reusing file names. If you uploaded "image.png" or "notes.txt" to a "Team" (room) once, it will make it awkward if someone tries to upload another file with the same name in the future.

Does it at least pick a good spot for it in Sharepoint? A bit off topic but at my last job we used the Webex - Sharepoint "integration" and it worked the same way but it would just prompt you for where to share it from in the folder structure, but from the root. Inevitably people would just create a folder and share it, but the default permissions on the folder would mean nobody had access to it but the sharer. So you'd add the people in the room (manually) and then when someone new joined the room you'd need to manually add them as well, every time... We were a little surprised that the integration wouldn't automatically grant access to anyone in the room.

Terrible UX.

I think it was at least better than that. I don't remember having permission issues with uploaded files.

It's been a while, so I can't remember exactly where it put them. But the directory structure had the room name in it. As a user I didn't get a choice where they went.

The thing that drives me crazy about Teams is that I can't figure out how to start a quick meeting. Just a single button that is easy to find that when I click it, it just makes a meeting for me. Does not matter the team or organization, just make a meeting and let me copy the details to send to people.
Just checked, press the calendar and click meet now.
On my (Android) phone: In order to use bluetooth headphones, I have to FIRST open the "join meeting" screen, connect the device (or turn off, then turn back on if I was already using it), then join.

Only app that has this issue with bluetooth audio. WTF.

I have a small business and I use teams - as part of office365 it's a fully featured video chat plus messaging tool. It would be redundant to also have slack and zoom (not sure what all github is consolidating into teams)

But it also feels more cumbersome. With unlimited money I'd probably use slack and zoom instead. There are just so many little confusions, weird stuff where a team is has a sharepoint but it's not exactly a sharepoint, and it's never obvious where stuff is, and it defaults to opening office documents in some crippled teams-specific reader instead of their usual application. I know there's logic underneath it all, it just feels more clunky and enterprisy then the relatively seamless experience of other software.

(Edit having just seen the parallel post to mine: the default email notifications are obscene. Getting an email because I didn't look at a message after one hour is super annoying, and is borderline "bullying" in a corporate environment. It's possible to turn it off, but the defaults suck)

> and was never presenting

Ah. There you go.

It's even worse on non Apple silicon Macs. It doesn't seem to care that you have an I7.

Zoom call quality is far superior and the client is less of a pig (if you don't use Team's web version).

Now, for text conversations? Teams is borderline unusable. Given the option I'd rather use IRC (Team search is horrible anyway). If you are used to Slack, it's horrible.

It is grossly inadequate when it comes to searching for and retrieving historical text conversations. For software developers, who depend on being able to search for a decision or mention or piece of code from a few weeks ago, it's downright unusable. Especially if they're used to Slack.
It blows my mind the ways MS Teams finds new and creative ways to mangle and destroy my chat history.

Just about the most important thing a business chat app could do, right?

For me it's that notifications are so inconsistent that I can never rely on them. Sometimes I get them, but sometimes I don't even if I'm actively using my PC. On Windows the performance is ok, but it absolutely ruins my MacBook's battery even when using the ARM native version.

Another thing is that I have to use Intune to use Teams on my phone. Now, I know that's a choice the IT department made, and my employer is to blame here. But at least Zoom and Slack don't even give them the option to mandate bundling literal spyware.

I also dislike the concept of having teams and chats in separate places, with the two having a completely different flow of usage.

Four immediate difficulties:

It will often silently log you out. Then, you're sending messages going into the ether, assuming you are communicating. Except you are not. You have a silent morning w/o any firedrills, until at 11am, you discover you're silently logged out and there was a small popup screen that is hidden asking you to log in again.

You are on a Teams video call, and you cant seem to create another window on your phone to look at chats. Makes no sense.

The real estate required for Teams is so huge. Slack is incredibly space-efficient but Teams is not. Much like MSN Messenger, a lot of the space seems like deadspace.

Cant keep a great group chat by turning it into a channel.

The code display is utter shit, no proper markdown support and teams (what other chats call "channels" forcing threading for one.

Writing bots for it is also painful.

Did video work in Firefox? They must have fixed that. I remember having to launch it in Chrome to join meetings.

Maybe it wasn't specifically Teams, but screen sharing used to be a massive performance hit (MBP around the year 2019). I remember giving a demo, and a response from a keycloak container I was running locally timed out.

It made it very awkward to copy and paste multiple messages in a chat.

I’ve honestly never had any issues with it but our use case is pretty light so I’m not sure what other people are missing from it
I think that teams is good for meeting scheduling and conferencing.

For a primary communication channel, teams is terrible.

As long as I can use an IRC inspired tool (slack, discord, irc) to chat, I'll tolerate teams as a virtual conference room.