[dclusin]

Definitely had this happen in recent memory. Also the thing to be careful about here from experience is you still need to qa the contractors deliverables. Team had a contractor delivering features and it turns out what was “delivered” many times didn’t actually work. Wasted several months of my engineering time babysitting and validating said contractor. Net result was wasted time and money as we just ended up reimplementing ourselves.

[moonchrome]

Yep, this was part of the reason I said integration vs developing in house would have been similar level of complexity. Pitching to our management "everything we requested was already covered by their system, it's just a matter of exposing it publicly and configuring it for us". Reality - we would hit blockers regularly and we were basically dealing with a black box system + cross org communication delay. It was obvious that some of their shit wasn't even tested before shipping, let alone done before we singed.