[moonchrome]

Yep, this was part of the reason I said integration vs developing in house would have been similar level of complexity. Pitching to our management "everything we requested was already covered by their system, it's just a matter of exposing it publicly and configuring it for us". Reality - we would hit blockers regularly and we were basically dealing with a black box system + cross org communication delay. It was obvious that some of their shit wasn't even tested before shipping, let alone done before we singed.