I've gotten a reply from Bezos (or more likely an EA) before, it happens.
Sidenote: EAs are just as good. Having been on the end of an EA to a CEO telling me to fix something I can tell you it's not a place you want to be. They can, in a limited way, invoke CEO power.
It's never a sure thing but it doesn't hurt to try either.
Also Werner Vogels once popped into a hacker news thread I posted about my AWS account having leaked keys and a bill run up by a "hacker" (this was before it was common)[0][1].
Strive to be Earth’s Best Employer
Leaders work every day to create a safer, more productive, higher performing, more diverse, and more just work environment. They lead with empathy, have fun at work, and make it easy for others to have fun.
Bezos read my email as a prime member. Think the chances of this getting you blackballed from work is low and the upside is there. Nothing left to lose in my opinion
Sidenote: EAs are just as good. Having been on the end of an EA to a CEO telling me to fix something I can tell you it's not a place you want to be. They can, in a limited way, invoke CEO power.
It's never a sure thing but it doesn't hurt to try either.
Also Werner Vogels once popped into a hacker news thread I posted about my AWS account having leaked keys and a bill run up by a "hacker" (this was before it was common)[0][1].
[0]: https://vertis.io/2013/12/16/unauthorised-litecoin-mining/
[1]: https://news.ycombinator.com/item?id=6911908