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by belltaco
1289 days ago
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That's talking about article submissions, not comments. Couldn't read the PDF because the link is broken. More than 95% of the time I see a flagged account on HN, they post complete garbage that leads to more flaming replies if not removed promptly. HN has a very limited set of moderators, like one or two, who cannot police every comment 24/7. >Discourse doesn't secretly remove content and is popular. Popular where? In corporate and niche business use cases? What are some public Discourses that allow everyone to post? |
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Shadow moderation was implemented without doing any research. I agree it's about time more studies are done on all types of content and all platforms in order to assess whether or not this functionality furthers the platforms' goals.
> Couldn't read the PDF because the link is broken
Good call. Blog post summarizing [1] and pdf [2]
> Popular where? In corporate and niche business use cases? What are some public Discourses that allow everyone to post?
All of them that don't use the ShadowBan add-on, I guess.
Indeed shadow moderation appears to have made platforms more popular. I won't disagree there. But I also think it's clear it has contributed to echo chambers and increased isolation and tribality.
I think we're reaching a point where the public wants to know what's going on in social media. Its harmful nature is not just driven by preference-driven news feeds, which we already know can be toxic, it's also driven by shadow moderation. That's the other shoe that may be dropping here.
[1] https://medium.com/acm-cscw/does-transparency-in-moderation-...
[2] https://shagunjhaver.com/research/articles/jhaver-2019-trans...