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by rhaksw 1283 days ago
> That's talking about article submissions, not comments

Shadow moderation was implemented without doing any research. I agree it's about time more studies are done on all types of content and all platforms in order to assess whether or not this functionality furthers the platforms' goals.

> Couldn't read the PDF because the link is broken

Good call. Blog post summarizing [1] and pdf [2]

> Popular where? In corporate and niche business use cases? What are some public Discourses that allow everyone to post?

All of them that don't use the ShadowBan add-on, I guess.

Indeed shadow moderation appears to have made platforms more popular. I won't disagree there. But I also think it's clear it has contributed to echo chambers and increased isolation and tribality.

I think we're reaching a point where the public wants to know what's going on in social media. Its harmful nature is not just driven by preference-driven news feeds, which we already know can be toxic, it's also driven by shadow moderation. That's the other shoe that may be dropping here.

[1] https://medium.com/acm-cscw/does-transparency-in-moderation-...

[2] https://shagunjhaver.com/research/articles/jhaver-2019-trans...