[rtpg]

I think the sort of "legal" argument here is imagine if you were running a SaaS and somebody did a chargeback despite using the service. I think most people _would_ lock the account and refuse to do business with the chargebacker as a default reaction!

Of course the reality of these other places being the marketplace and the service provider and the game publisher is a classic anti-trust issue.

[singron]

Imagine if the SaaS charged 100x the agreed price for the last month, refused to fix the charge, and when you issued a chargeback, they deleted all your lifetime data.

[rtpg]

Yes? I do not understand how you would think that anything but an extremely antagonistic relationship would result from a chargeback. Not saying they "deserve to keep the money" or whatever (of course not), but a chargeback is pretty much crossing the rubicon in terms of a business relation between two parties.

Not saying "don't chargeback ever", and obviously in your scenario the SaaS is at fault, really.