[NickRandom]

I'm confused - Do you mean you were asked to work/be on-call 24 hours per day, seven days per week? If so - hell no. Hopefully I misunderstood what you meant by 24x7! [Edit to update] If that is in fact the case, I would suggest you ask for all of the Directors' cell-phone numbers and call them at 2am or 4am etc and if they don't answer then ask them why they expect you to do something they don't do themselves but I honestly think I must be misunderstanding the 24x7 bit

[dm03514]

Yes, there was misalignment on service ownership and management decided on Friday that our team would cover 24x7 on call for 10 days of holiday (we have a company holiday the week of us thanksgiving).

The 10 days were split between 3 team members (myself and 2 others).

The situation is a failure, feels arbitrary and makes me livid.

——-

Would love to do that :p get their numbers tell them to make sure they have internet at all times and be within 5 minutes of their laptop at all times.

[lostdog]

Sounds like this service can be without support for a while. After all, it wasn't important enough for someone to figure this out in advance. I'm sure if it goes down overnight the business will be fine.