[dm03514]

Yes, there was misalignment on service ownership and management decided on Friday that our team would cover 24x7 on call for 10 days of holiday (we have a company holiday the week of us thanksgiving).

The 10 days were split between 3 team members (myself and 2 others).

The situation is a failure, feels arbitrary and makes me livid.

——-

Would love to do that :p get their numbers tell them to make sure they have internet at all times and be within 5 minutes of their laptop at all times.

[lostdog]

Sounds like this service can be without support for a while. After all, it wasn't important enough for someone to figure this out in advance. I'm sure if it goes down overnight the business will be fine.